Tourist
Board Star Ratings
The Tourist Board star rating standard for Holiday Parks and Caravan and
Camping Parks has been developed to reflect consumer expectations and has
quality at its heart.
The ratings have been developed in response to extensive research into what
visitors are looking for and reflect the overall quality of the Holiday Park.
Parks are visited annually by trained, impartial assessors and a rating of
from one to five Stars is awarded. This is based on over 50 separate aspects
including cleanliness, environment and the quality of the facilities and
service provided. The highest rating of Five Star is reserved for those Parks
of exceptional quality, which also provide specific key facilities and services.
What standards to expect at each rating level...
As an owner with Park Resorts you should experience the utmost in quality
service at all times, whether you choose to enjoy the benefits of holiday
home ownership at a 5 Star Park or a 3 Star Park.
Five Star -
Exceptional: At St. Margaret's Bay and Shurland Dale, our 5 Star
Parks, superb quality standards can be expected
along with the highest levels of customer care.
All facilities will be maintained in pristine condition
in attractive surroundings.
Four Star -
Excellent: Most of our Parks fall into this category.
At each of our 4 Star Parks you can expect careful
attention to detail in the provision of all services
and facilities. Four Star Parks rank among the
industry's best.
Three Star -
Just a few of our Parks are recognised in this category which represents the industry standard.
The range of facilities provided may vary from
Park to Park, but they will all be of a very good
standard and be well maintained.
None of our Parks fall below the three Star category, we are improving our current 3 Star Parks so expect that all of our Parks will be above the industry standard next season.
Scottish
and Welsh Tourist Board
In the same way, the
Scottish Tourist Board has graded our 2 Scottish
Holiday Parks, and the Welsh Tourist Board has
graded our 3 Welsh Parks.
David
Bellamy Conservation Award Winners
All of our Parks have
been awarded the David Bellamy Conservation Award
for our commitment to the environment. The level
of commitment is recognised by a Gold, Silver or
Bronze grading. Many of our Parks have achieved
the Silver and Gold standards.
SAFE
Award
We recognise that the
welfare of all our children is paramount and Park
Resorts are pleased to announce that we have been
working very closely with the registered charity
S.A.F.E.
The main aim of this is to promote safer activities for everyone whilst
on our Parks, and we will do everything we can to provide a safe and caring
environment whilst they attend our activities during your stay.
Rose
and Thistle Awards
We are proud to say that
several of our Parks have been granted a Rose Award
or a Thistle Award, which recognises high quality
Holiday Parks and first class accommodation.
Investors
In People
Many of our Parks have
achieved recognition by the local Investors In
People authority showing the Parks commitment to
investing time and money in developing their team
to ensure that they are the best that they can
be.
Investors In People UK say "Working in partnership we will help organisations
and people throughout the UK to improve their productivity and performance
and realise their full potential".
Many
of our Parks are close to award-winning Blue Flag beaches
Many of our Holiday Parks
are close to award-winning Blue Flag beaches. These
beaches have earned this title through strict criteria
commending water quality, environmental management
and safety. So, you can look forward to spending
leisurely days relaxing on clean, safe, golden
sands.
(See the Park pages for the nearest Blue Flag Beaches)
Member
of the National Caravan Council
The National Caravan
council is the main regulating industry body in
the UK. Its membership is made up of Park owners,
caravan manufacturers and traders, and suppliers
of goods and services. The NCC promotes and organises
caravan exhibitions and shows, runs certification
schemes, sets standards and investigates technical
problems of concern to its members. As a member
of the National Caravan Council, Park Resorts offer
high service and quality standards.
National Caravan Council, Catherine House, Victoria Road, Aldershot GU11
1SS
Member
of the British Holiday & Home Parks Association
The British Holiday & Home
Parks Association (BH&HPA) is the representative
body of Britain's Holiday Parks industry. More
than 3,000 establishments are members, and these
provide for the majority of caravanning, camping,
chalet, cabin and self-catering holidays taken
in the UK. Members range from the small family-run,
secluded caravan park attached to a farm, to the
extensive holiday centre complexes owned by large
public companies.
All Park Resorts Holiday Parks are members of the BH&HPA.
British Holiday & Home Parks Association Ltd, Chichester House, 31
Park Road, Gloucester GL1 1LH
Park
Resorts win Mega Growth Award at the Hertfordshire Business Awards
We were delighted to
accept the prestigious Mega Growth Award at the
Hertfordshire Business Awards in November 2006.
This award is a fantastic achievement and shows
just how far the company has grown since it was
established just 6 years ago.
In that time we have seen rapid growth and vast improvements in all areas
of the business from multi million pound developments on our Holiday Parks
to investing in quality caravans and outstanding members of staff. This
recognition is really something to be proud of.
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